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Before you receive your tracking notification, you can inform us of any change of items with similiar value through Instagram chat or Whatsapp us at 8751 8835. If courier notification is already received, no changes can be made. Cancellation of orders is not accepted.
We ship within Singapore only.
Orders placed will be shipped out from the next 1 - 3 working days. You can expect courier delivery with tracking number and updates sent to your mobile or email. Delivery speed depends on courier service.
Complimentary shipping for orders above $70. Shipping cost of $3.50 for orders below $70.
Yes you can! Make an exclusive appointment through the "Appointment" link on the side menu bar. Alternatively, drop us a message on Instagram @mellowover or Whatsapp at 8751 8835.
Due to hygiene purposes, returns are not accepted.
Yes! Do sign up for Smiles reward programe to collect Mellows (points) for your next purchase.
Feel free to email us at firstname.lastname@example.org for assistance.